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Change your Product Key

Requirements for an exchange:

If a product key does not work, we will replace it immediately. Activation issues are extremely rare and may occur in isolated cases due to modified versions or minor technical transmission errors (such as an incorrect character in the key). If you have followed all instructions and used the official download link but the key still does not activate, simply complete the form below and upload a screenshot of the error message. Our support team will review your request and promptly provide a replacement key. There is no risk to you.


After receiving your request, we will verify your product key and, if needed, provide a new activation code. You will receive the key and further instructions by email.

Softano Enterprise Solutions IKE is an independent reseller of software and server hardware, headquartered in Greece. The company serves customers across Europe, with a primary focus on the German and Greek markets. All trademarks, product names, brand names, and logos mentioned herein are the property of their respective owners and are used solely for identification and descriptive purposes.